Refund policy

Sometimes something just doesn't feel quite the way you expected — we get it.

Simply register your return through the return portal below. Exchanges are free.

Return window
14 days after you receive your order

Easy
Register your return online, receive a shipping label right away, and drop your parcel off at a service point.

Start your return

Refund
Within 5 business days after we receive your return

Costs
Return costs are €3.95

For the full conditions, please refer to our terms & conditions.