Privacy Declaration

Privacy declaration

 art. 1. Personal information
Privacy-sensitive data or personal data is processed through our online store. Love by Lily considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of the privacy legislation. That means among other things that:

– we clearly state the purposes for which we process personal data. We do this through this privacy statement;
– we limit our collection of personal data to only the personal data required for legitimate purposes;
– we first ask you for explicit permission to process your personal data in cases where your permission is required;
– we take appropriate security measures to protect your personal data and also require that of parties that process personal data on our behalf;
– we respect your right to offer, correct or delete your personal data on your request.

Love by Lily is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.

art. 2. Use of personal data
When using our web store we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

Name and address
Telephone number
Billing address
E-mail address
Payment details

art. 3. Register
For certain parts of our online store you must first register. After registration, we store the personal details you provide by the username you have chosen. We save this data so you do not have to enter it every time. And so we can contact you in the context of implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you make with us or if this is required by law. In the event of a suspected fraud or misuse of our online store, we can hand over personal data to the competent authorities.

art. 4. Portal access
With our portal you can access a management area where you can set, specify and change things yourself.

art. 5. Processing order
When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

art. 6. Advertising
We do not send advertisements in any way and do not contact you about further sales purposes.

art. 7. Contact form
We offer the possibility to ask questions via our web store through a contact form, whereby you are asked to enter various details to handle your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.

art. 8. Publication
We do not publish your customer data.

art. 9. Distribution to third parties
We can pass on your details to our partners. These partners are involved in the implementation of the agreement. You can think of the delivery service.

art. 10. Security
We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:
– Access to personal data is protected with a username and password
– The data is stored in a separate, protected system after receipt

art. 11. Retention period
The personal details described above are kept for as long as necessary to process your orders, including warranty. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the tax retention obligation of seven years for payment data).

art. 12. Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you will be aware of these changes.

art. 13. View and change your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time by the details below.

art. 14. Personal Data Authority
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

This privacy statement was last modified on 20-09-2019