Return

Returns can be made within 14 days provided the item is new and unused. Make sure any tags and accessories are still intact.

Within the Netherlands we have a delayed return period of 30 days. Would you like to exchange an item? Email us at service@lovebylily.com.

Return

Want to exchange or return your item? No problem! You can return the item, along with your order number, to the address below. 

Love by Lily return service
Order number:
Coenecoop 2-F1
2741 PG Waddinxveen
Netherlands

To make sure that we have all your information complete, we ask that you fill out our return form and send it along.
You can download this form here. 

Please also read our return policy. Still have questions about the return process?
Feel free to contact us, we are happy to help!